Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at firstname.lastname@example.org
You can mail your idea to email@example.com. I won't replicate other art pieces, but if you want to write, for example, your friend's name on a cup - it is possible. It would be a custom order, in this case, so you can't cancel it and the price would differ as well.
In general all pieces are heat resistant and they are dishwasher safe. Some items will contain extra information in description.
If not mentioned in the description that it is not, it is safe for food.
If for any reason you wish to return goods, within 7 days of delivery I will be happy to arrange a replacement, exchange or refund. Items should be returned in perfect condition, please note that you are responsible for the return shipping cost. Please contact me at firstname.lastname@example.org and I will try my best to accommodate any situation.
Sometimes it happens due to fragility of ceramics. If you receive an item broken or otherwise damaged in shipment, please contact me via email within five days. You have to attach images of a broken item. If it is not possible to replace an item due to its uniqueness, I will return the money.
Currently only EU countries. Site is in a test mode and I reduced the list of countries.
If you want to make a purchase you can contact me and we can have a look at what I can do for you.
If you see this error, please, don't hesitate to contact me email@example.com. It is possible to include your country in the list.
I send all items with DPD.Here is price list for EU countries. Items weight is in description, you should keep in mind package weight as well.