Terms & Conditions
All pieces are individually handmade, meaning that each piece may slightly differ from the others in style, color, and design.
I ship all the packages with DPD.
Please email me if your purchase is time-sensitive. I will do our best to accommodate any expedited requests.
Here is price list for EU countries. Items weight is in description, you should keep in mind package weight as well.
G-pot is not liable for lost or stolen packages and releases responsibility upon transfer of order to the shipping carrier. G-pot will not be held responsible for additional shipping charges incurred if packages are returned to our store due to customer absence, errors in shipping addresses or package refusal. If you refuse any shipments from G-pot, you remain responsible for all original shipping charges, and the cost of returning the package to us. We will subtract this amount from your merchandise credit, if any.
You can cancel your order before it was shipped
If your delivery address is not within the EU Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customer’s own expense.
If you receive an item broken or otherwise damaged in shipment, please contact me via email within five days. You have to attach images of broken item. If it is not possible to replace item due to its uniqueness, I will return money.
Returns and Exchanges
If for any reason you wish to return goods, within 7 days of delivery I will be happy to arrange a replacement, exchange or refund. Items should be returned in perfect condition, please note that you are responsible for the return shipping cost. Please contact me at firstname.lastname@example.org and I will try my best to accommodate any situation.
G-pot is not responsible for any damage or loss that occurs when return shipping, so we strongly encourage you to pack the items well and ship via a trusted carrier.
By ordering a product you accept these terms and conditions. The terms and conditions are subject to change at any time, and it is your responsibility to check these terms and conditions regularly before ordering products in case there are any changes.
Our ceramics are handcrafted in a durable, high-quality clay body and glazed with certified food safe, lead-free glazes (unless otherwise stated in the description). Every piece is oven, microwave, and dishwasher safe; however, hand-washing will always prolong the life cycle of your pottery. Dirt and stains on unglazed surfaces can be removed with a scrub brush and a bit of baking soda. For stubborn stains, gently sand the surface in a circular motion with a fine-grit sandpaper. Do not expose the wares to sudden, dramatic shifts in temperature (e.g. place into a hot oven from the freezer) or place over an open flame.